Note on NoWDOC emergency procedures by HSE

“The NoWDOC service is an out of hour’s family GP service, which is a partnership arrangement between the HSE and the GPs in the North West area. NowDOC has recently become a member of Caredoc and services continue to be available to the public as normal. The National Ambulance Service is also available at all times to the public; in an emergency a member of the public can call 999/112 and an emergency response will be provided.
Where a life threatening emergency call is received by NoWDOC, the call will be passed immediately to the National Ambulance Service. Facilities are in place in the NoWDOC call centre to allow such calls to be put through to the ambulance service.

NowDoc and the National Ambulance service is currently agreeing future arrangements for contact between the services. Discussions on protocols between the two organisations have not been finalised and services remain as normal at this time.”

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